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What does “Thanks for letting me know” mean?
Thank someone for telling you about a problem so that you can help.
When do you say it? Use it when a customer tells you about a problem and you want to help.
When to use it
Use it when a customer tells you about a problem and you want to help.
Natural examples
- Thanks for letting me know. — Example
What someone may say back
- No worries. I just wanted to mention it. — Customer replies politely.
Usage note
It shows you are listening before you fix the problem.
Try it in real life
Use this phrase at work in a cafe when a customer tells you something is wrong.