1. Scope
This policy applies to Phrase Wall sponsorships, category sponsorships, partner cards, business pages, student-friendly offers, discount codes, referral-style links and other paid or materially supported placements on Chatsifieds.
2. Clear disclosure
Where there is a material commercial relationship, Chatsifieds will use a clear label appropriate to the context, such as “Sponsored”, “Supported by”, “Partner”, “Student offer” or “Own a Phrase sponsor”. The label should be visible before or with the promotional claim, not hidden in unrelated fine print.
3. Learning independence
A sponsorship does not give a business the right to change the educational meaning of a phrase, require a positive review, suppress legitimate learner information or control unrelated editorial decisions. We may reject a sponsorship if the proposed connection is not useful or appropriate for learners.
4. “Own a Phrase” does not mean legal ownership
“Own a Phrase” describes a sponsored placement on Chatsifieds. It does not assign copyright, trade mark rights or ownership of ordinary words, expressions or language. Any category/placement exclusivity must be expressly agreed in writing and applies only within the defined Chatsifieds placement and agreed period.
5. Pricing and contract formation
Public plan figures are invitations to enquire and are shown in Australian dollars. The current website does not take automatic payment or start recurring billing when an enquiry is submitted. Before a paid service starts, Chatsifieds will provide written confirmation of the agreed scope, duration, total price payable and applicable GST treatment. If the written proposal differs from an indicative website figure, the business can choose whether to proceed.
6. Accuracy and substantiation
Partners must ensure claims about their business, products, services, prices, discounts, qualifications, sponsorships, availability, benefits and results are accurate, current and capable of substantiation. Important qualifications must not contradict the overall message.
7. Prices and offers
An offer must clearly disclose material conditions that a learner needs to make an informed decision, including total price where relevant, eligibility, expiry, locations, minimum spend, exclusions, redemption steps, booking requirements and material availability limits. Partners must not use fake “was/now” pricing, false scarcity, bait offers, fake reviews or conditions hidden in a way that makes the headline misleading.
8. Student and youth-facing restrictions
We may refuse sponsorships involving alcohol, nicotine/vaping, gambling, adult sexual content/services, illegal drugs, weapons, exploitative financial products or other material we reasonably consider unsafe or unsuitable for a general learner/student audience. A business must not use a sponsored placement to obtain unnecessary personal information from children or vulnerable learners.
9. No guaranteed results
Unless a signed/written agreement expressly says otherwise, Chatsifieds supplies the agreed placement/content service only. We do not guarantee sales, visits, enquiries, rankings, clicks, traffic, conversions, reviews, redemptions or return on investment.
10. Measurement and learner privacy
Any reporting supplied by Chatsifieds should be described accurately. Privacy-limited aggregate engagement may be used, but sponsors are not entitled to a named learner profile, raw Search English queries or private My Learning progress merely because they sponsor content.
11. Review, correction and removal
We may ask a partner to substantiate a claim or correct an offer. We may pause, reject or remove content that appears unlawful, inaccurate, expired, unsafe, misleading, technically broken or inconsistent with learner trust. Where a paid service is materially affected, any payment/refund rights are handled under the written agreement and applicable law, including the Refunds & Consumer Guarantees Policy.
12. Third-party supply
The partner remains responsible for the goods/services and offers it supplies to learners/customers. Chatsifieds is not the supplier of a partner's product or service unless we clearly state that Chatsifieds is the supplier.
13. Contact
Advertising or sponsorship concerns: [email protected]. New partnership enquiries: [email protected].